Concierge Contact Center Outbound Call Centers are ready to handle your business to-business (B2B) or business-to-consumers (B2C) campaigns. We act as an extension of your inside sales teams, providing you with the talent and tools to grow your business.

We can provide you any number of outbound services, including:

  • Appointment Setting
  • Mystery Shopping
  • Business Pipeline Solutions
  • Collection Reminders
  • Seminar and Event Registration
  • Telemarketing

    Outbound Call Center Personnel

    Our outbound call center agents can ask the right questions, assess the caller’s needs, understand when to present offers and close deals. Our dedicated group of agents are trained thoroughly and can assess opportunities to up-sell and cross-sell when necessary. Concierge Contact Center outbound call center staff is dedicated to increasing your productivity and your sales.

Customized Outbound Call Center Services

Concierge Contact Center takes a consultative approach in the design and management of your outbound call center campaign. From telemarketing to telesales, marketing research and even appointment setting, our goal is to turn each contact into a sale.

Some of the benefits of our outbound services include:

  • Customized scripting
  • List scrubbing and testing
  • Multilingual/bilingual capabilities
  • Web-based or phone surveys tailored to your             needs
  • Cross-selling/Up-selling
  • Warm transfer of leads to sales reps
  • Brochure/literature and product fulfillment

    Learn how Outbound Call Center Services can help make your business grow!

Contact us today to speak with a Concierge Contact Center representative.