Increase Your Resources With Our Call Center Services

No matter when the phone rings, Concierge Contact Center will always be there to answer it. Attempting to grow your footprint while also maintaining the quality of your services can hinder growth, profitability, and stretch your staff thin as they take on added responsibilities. Whether your business is large or small, we can help you better organize your calls, answer the phones, and allow your staff to focus their efforts on successfully running your business. When you come to us for all your phone answering needs, our comprehensive service includes around-the-clock live answering, as well as:

About Us

Concierge Contact Center in Athens, Georgia, provides call center answering services for all types of businesses nationwide. We will answer phones, handle emergencies, schedule appointments, and more. Our services are an ideal solution to your call answering needs.

Established in 2010 by John Ross and Lynette Conway, our company was originally called The Gold Measure, and our goal was to assist dental practices by helping the front office answer calls more efficiently. No matter how well the office was trained, after-hours and weekend calls still went unanswered. John and Lynette created the Concierge Contact Center for quality phone handling and scheduling services 24 hours a day, 7 days a week.

An expert in national and international business, John started a wholesale ornamental plant company with his brother in 1977. In 1999, he started teaching business Spanish at the University of Georgia, his alma mater where he obtained his AB, MA, and Ph.D. He started RHS Global, Inc. as a side project, marketing energy-saving technology in France, Mexico, and Peru. He sold that business in 2009.

Lynette has extensive experience in the dental industry as a front office trainer. She is a well-respected speaker at multiple dental events annually.

We are HIPAA Compliant.