Refocus your staff
Allow your staff to concentrate on more important tasks while Concierge Contact Center helps your customers or patients schedule their appointments. Interrupting your staff when they are concentrating on customer service to patients or working out a billing issue can be frustrating and inefficient. Let them do what you hired them for.
Built to fit your business
Concierge Contact Center can integrate with your existing scheduling software to accommodate any scheduling scenarios. Instant updates can be sent to you via email or text message when a time is booked or rescheduled.
- Assign appointments to the appropriate personnel
- Schedule / Reschedule / Cancel an appointment
Here to make your business money
The objective of our appointment call center is to increase your company’s revenue. We do this by scheduling appointments while your staff concentrates on more important tasks, helping them manage their time better and become more efficient.
Many people do not have time to schedule during your office hours. With appointment scheduling service from Concierge Contact Center, appointments can be scheduled around the clock by our trained call center agents. Live scheduling agents from Concierge Contact Center allow your patients or customers to call and schedule at a time most convenient for them, be it during the day or after hours. By accommodating the scheduling needs of all your clients, you can fill your schedule and make more money.
By utilizing our appointment call center to work as an extension of your business and schedule appointments on your behalf, you will develop a loyal customer base that appreciates being provided with an easy, convenient scheduling option that’s available 24 hours a day.